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Contact · Alkmaar

A human, not a ticket number

Your message will be sent to the house itself. During opening hours, you will usually receive a reply within an hour.

< 1 hour Response · opening hours
7 days Also on weekends
info@el-pasha.com

A message via Instagram or TikTok arrives just as quickly as an email.

Email

info@el-pasha.com

For orders, returns, and advice on choosing between Noir and Prime.

Opening hours

Monday to Friday · 08:00 to 21:00
Weekend · 08:00 to 22:00

Social

An Instagram or TikTok message arrives just as quickly as an email.

The house

EL Pasha | Luxury Brand<!--en-->De Trompet 1217, 1967 DA Heemskerk

Chamber of Commerce (KVK) 98947273 · EL Pasha | Luxury Brand

Return

14-day right of withdrawal

Request revocation

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What is it about?

We only use your data to answer your question. See ourPrivacy and Cookie Policy.

Frequently asked questions

Everything you want to know, in sixteen answers

Brief and to the point, so you don't have to email for something that's already here. If your question isn't listed, you'll be helped within an hour.Short and to the point. If your question is not listed, we will help you within the hour.

Product and usage

Beeld ontbreekt

Detailed image of the bottle or a drop on the skin. Underexposed.

How long does an extrait de parfum last?

When used correctly, it lasts up to 24 hours on the skin and up to 2 to 3 days on clothing. Scent development is personal and is influenced by skin type; we use average development as a guideline.When used correctly, up to 24 hours on skin and up to 2-3 days on clothing. Scent development is personal and is influenced by skin type.

What is the difference between extrait de parfum, eau de parfum, and eau de toilette?What is the difference between extrait, eau de parfum, and eau de toilette?

The concentration of perfume oil. EL Pasha uses 50%, whereas an eau de parfum typically contains 15 to 20% and an eau de toilette 5 to 10%. More oil means less alcohol, a more gradual development, and a longer wear time.The concentration of perfume oil. EL Pasha uses 50%, an eau de parfum typically 15 to 20%, and an eau de toilette 5 to 10%.

Type Excerpt EDP EDT
Perfume oil 50% 15 to 20% 5 to 10%
On the skin 24 hours 4 o'clock 20 minutes
Sprays 2 to 3 4 to 6 6 or more

Excerpt · EL Pasha

50% oil24 hours skin2 to 3 sprays

Eau de Parfum

15 to 20% oil4 o'clock skin4 to 6 sprays

Eau de Toilette

5 to 10% oil20 minutes skin6 or more sprays

How many sprays do I need?

Two to three sprays on the warm pulse points of the skin: wrists, neck or behind the ears. One spray is enough for a controlled aura. Do not rub, as this breaks down the composition.Two to three sprays on the pulse points: wrists, neck or behind the ears. One spray is enough for a subtle touch. Do not rub.

What is the difference between Noir and Prime?

Noir is warm and woody, for the evening and special occasions. Prime is fresh, spicy and woody, for daily use and business occasions. Both are extrait de parfum with 50% perfume oil in 50 ml, both unisex, both €69.95.Noir is warm and woody, for the evening. Prime is fresh, spicy and woody, for daily use. Both 50 ml, 50% perfume oil, unisex, €69.95.

Can I try EL Pasha first?

Yes. The sample set costs €7.95 and includes both Noir and Prime, shipped via letterbox post.Yes. The sample set costs €7.95 and includes both signatures, sent by letterbox post.View sample set

Are the perfumes unisex?

Yes, both signatures are unisex.

What's the best way to store my perfume?

Cool and dry, out of direct sunlight. Avoid contact with eyes and damaged skin, and keep out of reach of children.

Ordering and shipping

1 to 3 Working days · NetherlandsDays NL
2 to 5 Working days · internationalDays intl.
€50 Free shipping available (to selected countries)Free from

What are the shipping costs and when will my order arrive?

Shipping is free on orders over €50 (to selected countries). Orders placed before 4:00 PM are shipped the same business day. Delivery time is 1 to 3 business days within the Netherlands and 2 to 5 business days internationally, always with Track and Trace.Free from €50. Orders placed before 16:00 will be shipped the same business day. Delivery time is 1 to 3 business days in the Netherlands and 2 to 5 business days internationally, with Track and Trace.

Which countries does EL Pasha ship to?

The Netherlands, Belgium, Germany, France, Poland, Switzerland, Italy, Spain, Portugal, Ireland, Sweden, Norway, Hungary, Iceland, Romania, Slovenia, Turkey, the United Kingdom, the United States, Canada, China, Australia, and Singapore.

Why is a product sold out?

We work with limited editions of five hundred bottles per signature. When an edition sells out, the product is out of stock until the next release. Newsletter subscribers will be the first to know when stock is replenished.We work with limited editions per signature. If an edition sells out, the product is out of stock until the next release. The newsletter hears about it first.

Is there a gift with my order?

With every order, we include a luxury gift. The outer packaging is neutral, making it suitable for direct gifting.

Returns and payments

Can I return my order?

You have a 14-day right of withdrawal, provided the bottle is unopened and sealed: perfume and skincare products are sealed for hygienic reasons. Submit your request via the withdrawal form on the website or send a message to info@el-pasha.com with your order number. We will process it within one business day.You have a 14-day right of withdrawal, provided the bottle is unopened and sealed. Submit your request via the withdrawal form or send a message to info@el-pasha.com with your order number. We will process it within one working day.To the withdrawal form

What payment methods can I use?

  • Klarna
  • Bancontact
  • Maestro
  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • Google Pay
  • Shop Pay
  • iDEAL
  • Klarna
  • Bancontact
  • Maestro
  • Visa
  • Mastercard
  • Amex
  • Apple Pay
  • Google Pay
  • Shop Pay

Everything goes through a secure checkout. You can pay afterwards with Klarna.

The house

The full story

Where is EL Pasha located?

In Alkmaar, the Netherlands. Founded in 2022. Every order is shipped from Heemskerk.

How quickly do I get a response to a message?

Usually within an hour during opening hours. We are available by email, Instagram, or TikTok from Monday to Friday from 08:00 to 21:00 and on weekends from 08:00 to 22:00.During opening hours, usually within an hour, via email, Instagram, or TikTok.

Does EL Pasha also sell clothes?

Yes. EL Pasha has grown from a fragrance brand into a lifestyle brand. Our clothing collection consists of timeless designs with a sophisticated Old Money aesthetic, developed to be mixed and matched to form a single, recognizable wardrobe.

The full story

Is your question not listed?

Write to us, you'll get a real answer

Even if you just want to know which of the two suits you best, let us know whether you prefer a daytime or evening appointment, and we'll help you figure it out.