Right of withdrawal
You may change your mind within fourteen days
Complete the form below and we will confirm your revocation within one working day. You do not have to provide a reason.
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1
You must report the revocation within fourteen days
The period starts on the day you received the order. Filling out this form is sufficient; you do not need to provide a reason.
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2
We confirm within one business day
You will receive a confirmation by email, with the return address and instructions on how to send the package back.
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3
You return within fourteen days
Calculated from the time of your notification. The return shipping costs are at your expense, unless we sent something incorrectly.
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4
We will refund within fourteen days
Via the same payment method, once we have received the package back or you have provided proof of shipment. The standard shipping costs for the outward journey will also be refunded.
To
EL Pasha | Luxury Brand
Alkmaar, Netherlands
info@el-pasha.com
Chamber of Commerce 98947273 · EBE Commerce
This is the model withdrawal form. You may also send your withdrawal in your own words to info@el-pasha.com; this form is not mandatory.
Submitting your revocation
Please fill in what you know. Only your name, email address, order number, and items are required to process the request.
We will only use your data to process your cancellation. See our privacy and cookie policy
Prefer to discuss it first?
Write us, you'll get a real answer
Are you unsure whether something falls under the right of withdrawal, or is there something wrong with your order? Send us a message and we'll help you figure it out.